For shipping addresses within the United States, all physical purchases made from unicoherent.com will be shipped vis USPS Priority Mail with insurance (usually limited to $100) and tracking number. The Shipping Rates charged by unicoherent.com are calculated by a tool which uses the dimensions and weight of the largest item in an order. The tool sends a query to the usps.com shipping calculator API which calculates the shipping cost for a Priority Mail Package and returns that value to the site. This way customers can be assured that they are being charged the current rates, based on the data being provided. This does not guarantee that the actual amount of shipping paid by unicoherent.com will equal the amount of shipping charged by unicoherent.com.
International customers living in Canada, Europe, and Asia will be given the option of having physical purchases shipped via either USPS First Class International or USPS Priority Mail International with insurance (usually limited to $100) and tracking number. The Shipping Rates charged by unicoherent.com are calculated by a tool which uses the dimensions and weight of the largest item in an order. The tool sends a query to the usps.com shipping calculator API which calculates the shipping costs for the item as a First-Class International Package and as a Priority Mail International Package and returns both values to the site. This way customers can be assured that they are being charged the current rates, based on the data being provided. This does not guarantee that the actual amount of shipping paid by unicoherent.com will equal the amount of shipping charged by unicoherent.com. International customers are responsible for customs charges, import taxes, tariffs, or duties, and any other charges related to your shipments. If unicoherent.com incurs any charges as a result of your use of the shipping services you will be notified and you agree to reimburse unicoherent for the full amount within 7 days of notification.
International customers living in other regions will be charged a flat rate for shipping regardless of what is purchased. International customers are responsible for customs charges, import taxes, tariffs, or duties, and any other charges related to your shipments. If unicoherent.com incurs any charges as a result of your use of the shipping services you will be notified and you agree to reimburse unicoherent for the full amount within 7 days of notification.
We endeavor to ship packages in as timely a manner as possible. Our goal is to get orders mailed within 2-3 business days or less, if payment is processed immediately, or within 1 day AFTER PAYMENT IS FINALIZED BY THE INTERMEDIARY if they do not finalize the payment immediately. (PLEASE NOTE: Certain payment intermediaries (credit card companies, PayPal, etc.) may list payment as “pending” for several days before confirming that the transaction actually succeeded and funds were transferred). “Pending” transaction usually resolve within 2-3 days so the amount of time required to process your order before it is shipped will generally be between 1 to 4 days.
unicoherent.com will send you a shipment confirmation email the same day as the item is shipped. It will include a tracking number for your package.
unicoherent.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact USPS directly to file a claim. Please save all packaging material and damaged goods to help in filing a claim.